HOSPITALITY ASSISTANT

QUALIFICATION:

Education:
3 years at vocational schools or 5 years at higher colleges providing training in Tourism / Business / Economics

Educational option:
Hotel & Hospitality Assistant -> Apprenticeship

Advantageous knowledge & experience:
Accounting / Cost Accounting / Bookkeeping / Purchasing / Industry-specific Business Software Programs

Completed vocational training in the Hospitality Industry or comparable qualification or relevant professional experience

YOUR RESPONSIBILITIES:
* Reception and support of guests & reservation management
* Handling inquiries via telephone, email and social media
* Ensuring smooth service of food and beverages
* Table and area coordination, mise-en-place preparation
* Friendly handling of feedback and complaints
* Supporting events & banquets
* Cash handling, accounting, and restocking planning
* Organization of workflows, coordination with the kitchen/service and cleaning team
* Hygiene and quality standards according to HACCP/industry standards
* Administrative tasks (ordering, inventory management, preparing invoices)

OUR OFFER:
* Varied role and tasks in a motivated team
* Comprehensive on-boarding & training and professional development opportunities
* Performance-based pay, gratuity systems and benefits
* Modern equipment and a pleasant working environment
* Flexible working hours (full-time/part-time) with shift work
* Flat hierarchies and short decision-making processes
* Central location with good transport links